Community Moderator
Optimum
About Us
Optimum is delivering the world's first high-performance memory infrastructure for any blockchain. Powered by Random Linear Network Coding (RLNC), Optimum scales network speed, robustness and throughput by orders of magnitude, enhancing dApp performance and end-user experience.
Co-founded by Muriel Médard, co-inventor of RLNC, and a team of industry experts, Optimum introduces a breakthrough in Web3 infrastructure. Blockchains—often called world computers—lack a critical component for infinite scalability: a real-time virtual memory.
Our memory infrastructure enables high-speed data propagation, fast access, and secure updates, scaling the world computer. Backers include 1kx, Spartan, Robot Ventures, Triton Capital (fka Kraken Ventures), Finality Capital, SNZ and others.
Learn more at getoptimum.xyz (https://getoptimum.xyz/)
Role Overview
As our Community Moderator, you will be responsible for maintaining a positive community atmosphere, upholding community guidelines, and providing meaningful engagement with audience through social media platforms on behalf of Optimum.
Key Responsibilities
Enforce community guidelines across all social platforms while maintaining a positive atmosphere
Manage Discord channels, events, and interactive activities that strengthen community bonds
Foster genuine connections with community members through authentic, helpful interactions
Provide technical support for Discord bots, integrations, and platform tools
Build rapport and trust with our user base through consistent, meaningful engagement
Communicate feedback from the community to the Optimum team
Requirements
2+ years community moderating on social platforms (Discord and Telegram experience required)
2+ years experience in public-facing communications
Strong understanding of community guidelines and ability to apply policies appropriately
Excellent written and verbal communication skills for remote, asynchronous teamwork
Resilience and composure in high-pressure situations
Genuine enjoyment of community building with diverse groups
Exceptional organizational and time management abilities
Comfort working with a global remote team
Ideal Qualities
Creative problem-solver who can think outside the box
Highly organized with excellent program management skills
Empathetic listener with a leadership mindset
Self-motivated with an exceptional follow-through
Adaptable to the fast-paced nature of Web3 projects
Passion for building meaningful community experiences
Ability to balance community needs with business objectives
What We Offer
Opportunity to shape and build a community for a cutting-edge tech start-up
Competitive compensation package, including token incentives
Remote-first work environment with flexible hours
Collaborative team culture that values innovation and growth
Resources to attend industry conferences and events
If you're passionate about Web3 and community building and you thrive in early-stage startup environments where you can make a significant impact, we'd love to hear from you!
Don't meet every requirement?
We still encourage you to apply! If you're passionate about creating extraordinary community experiences, we'd love to hear from you.